November 15, 2004

Creating Customer Evangelists by Ben McConnell and Jackie Huba

Creating Customer Evangelists


Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force
by Ben McConnell and Jackie Huba
Portfolio - September 2002
224 Pages - ISBN 0793155614

This week, authors Ben McConnell and Jackie Huba read from their book Creating Customer Evangelists.
mp3 26min 25 sec, 12.1 MB

Posted by Todd S. at November 15, 2004 09:32 AM
Comments

I have read the book and have thoroughly enjoyed it!

Posted by: Abhishek Goel at November 23, 2004 11:25 PM

Your newsletter provides terrific testimonials on service and creating, as you say, 'customer evangelists.' Thank you for sharing. Personal friend Jodee Bock passed along your information to me, and I have since thanked her for doing so. If you would, take the time to check out my website, as I would greatly welcome your feedback. Take care in the meantime and enjoy the holiday.

Posted by: Dan Harbeke at November 26, 2004 07:19 PM
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